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Business Developer in Retail

Our department is responsible for all the services (ex: Amusement parks, Carrefour Voyages, gift cards, postal services, lottery, …) available in the Carrefour ecosystem. We offer differentiation and experiences to B2C customers (in our Carrefour stores) thanks to relevant and profitable B2B partnerships.

Our Merchant Services department is looking for a real entrepreneur who can efficiently manage and develop some of our commercial activities by maximising all the marketing mix tools (products, place, price, promotion).

STRATEGY.

  • Participate in defining the business objectives based on the mission for Merchant Services.
  • Understand market trends & data in order to detect needs and stay ahead of the competition in developing the range of services offered.
  • Detect and analyse opportunities to improve the financial contribution of our activities.

MONEY.

  • Be responsible for achieving performance objectives (turnover, margin, commissions and ROC).
  • Drive the business by structuring the steering of the activity and setting up monitoring points (periodic business review with partners).
  • Manage weekly documentation of business progress.

BUSINESS.

  • Manage and coordinate commercial activities by structuring, piloting and prioritising our actions and those of our partners.
  • Take the initiative to improve the offer and availability of services in the Carrefour ecosystem.
  • Be a driving force behind the development of new ideas in order to expand our activities.

MANAGEMENT.

  • Define and manage the organisational parameters in order to optimise processes and resources.
  • Be the multidisciplinary SPOC for B2B partners and make these relationships stronger for the benefits of the department.
  • Build a network by identifying all the partners who potentially are an opportunity in the success of the strategy to be developed.

Profile.

  • As a real entrepreneur, you are a quick learner, well-organised, able to prioritise tasks, goal-oriented and autonomous.
  • You have the ability to go from an idea / concept to a concrete and well-structured action plan.
  • Strong experience as a business developer in various sectors (in B2C retail or B2B sector in similar activities) with real achievements is a big plus.
  • You are able to effectively manage and build strong relationships with partners.
  • You have excellent verbal and written communication skills in NL/FR/ENG.
  • You have a BS/BA degree in Marketing, Communications, Advertising or Business.
  • You are proficient in Excel, PowerPoint and Google Suite.

Sales Developer

This job is waiting for you.

As a Sales Developer, you are responsible to harvest, manage, and grow the strong relationship we have with our current clients and, furthermore, for researching, qualifying, and selling new prospects on the benefits of our company.
The candidate must be skilled in prospecting, sales and account management, and understand online and offline marketing tools. You will work with our Business Development team to seek new client types, and to define how to approach them and how to build the relationship with them according to their strategies and needs. You must be self-motivated, well-organized, able to prioritize tasks, goal-oriented, autonomous and have strong networking skills.

  • You will build beneficial relationships with clients to assist them in maximizing their marketing returns, all while working closely with, and/or providing helpful feedback to, our internal teams
  • Continually recruit for new high-potential clients and introduce them to the benefits of our services
  • Weekly documentation and management of sales progress in the company Customer Relationship Management software
  • Proactively monitor and manage our clients’ business to reinforce the trust to invest in our Lead Management, use and communicate monthly reports
  • Participate with management to target and achieve performance goals and objectives
  • Maintain a thorough understanding of all available database marketing strategies and monetization opportunities

Are you the gem we are looking for ?

  • You have a strong experience as business developer in various sectors with consultative selling skills
  • You’re able to manage negotiations with business decision making units of 5 people: composed of marketing specialists, professional buyers and key account manager
  • You’re able to effectively manage and build client relationships
  • You have strong computer skills, including proficiency in Excel, Word, and Google Suite
  • You have excellent verbal and written communication skills NL/FR/ENG
  • Exceptional sense of organization and ability to determine priorities.
  • You’re a self-starter, quick learner and team player
  • You have the ability to be agile and succeed in, as well as enjoy, a fast-paced environment
  • Having a bachelor/master degree in Marketing, Communications, Advertising, or Business is an asset

Why should you join us?

  • You evolve in a company on a human scale with renowned clients
  • You learn on the job by being supervised by experienced professionals who are invested in your development
  • You receive a salary commensurate with your function

Account Executive

This job is waiting for you.

As account executive, you take care of our customers. You help, support and challenge them to get the best creative result possible. You will be part of a fast-growing team, where you will coordinate different projects under the supervision of your manager.

  • You are the missing & indispensable link between our clients and our team.
  • You translate briefings for our production teams in a razor-sharp way.
  • Thanks to you, every project is delivered right on time.
  • You make it a point of honour to improve every day and to advise your clients in the best possible way.
  •  You are constantly on the look-out for the best tools or practices.
  • You are a real Touch ambassador who represents the agency anytime, anywhere.

Are you the gem we are looking for ?

  • You are a junior project manager or have recently graduated and are looking for a career opportunity
  • You work autonomously, you are dynamic and extremely involved in your mission
  • You are fluent in French & Dutch (bilingualism is a real asset) and have a professional level of English
  • You’ve got 99 problems but meeting deadlines ain’t one
  • You are a team player
  • You are looking for opportunities to grow and develop within a great team

Why should you join us?

  • You evolve in a company on a human scale with renowned clients
  • You learn on the job by being supervised by experienced professionals who are invested in your development
  • You receive a salary commensurate with your function

Senior Account Manager

This job is waiting for you.

As an Account Manager, you take care of our clients.
You help them, support them and also challenge them to achieve the best possible result.

  • You build a special relationship with your customers and you are the central point of contact between them and the Touch teams
  • You translate the client’s needs into a clear briefing for the production teams
  • You supervise the realization of key projects and give your opinion to improve the quality of our products
  • In perpetual search for improvement, you advise your clients in the choice of new tools and new ways of doing things.

Are you the gem we are looking for ?

  • You are autonomous, dynamic and extremely invested in your mission
  • You are fluent in French & Dutch (bilingualism is a real asset) and have a professional level of English
  • You have 5 or more years of experience in an agency or within a digital marketing team
  • You are looking for opportunities to grow and develop within a great team
  • You are a team player
  • You are a real Touch ambassador who represents the agency anytime, anywhere

Why should you join us?

  • You evolve in a company on a human scale with renowned clients
  • You learn on the job by being supervised by experienced professionals who are invested in your development
  •  You receive a salary commensurate with your function

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